TOTAL GENERATED CHARGE ON BILL PAGE IS SPLIT INTO TWO SEPARATE ROWS (Doc ID 2097307.1)

Last updated on JANUARY 25, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : CCB 2.4.0.3.0 version,

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(1) Define the grouping separator in a user display profile as space.

(2) On the Bill Page (in CBB) obtain a customer bill with generated charge that exceeds one
thousand dollars. Observe that the generated charge amount is incorrectly split into to lines.

(3) Create a UI map with a schema that contains an element that is mapped to a number of money mdField, generate a display map code using the Display Map generator on the Dashboard.
Define the xml element value as a number with space as a grouping separator, e.g.
<root><amount>1 234 567 899,00</amount></root>.

 

Actual Result
-----------------------

Display the map using Test UI Map button and manually decrease the size of the popup. Observe that the displayed amount is incorrectly split into to lines.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms