After OUCSS SP2 Patch, CC&B Cannot Accept Payments Over 999.99
(Doc ID 2097381.1)
Last updated on MARCH 25, 2019
Applies to:Oracle Utilities Customer Self Service - Version 184.108.40.206 and later
Information in this document applies to any platform.
A customer enters a payment of $1001.34.
Oracle Utilities Customer Self Service (OUCSS) formats this amount to 1,001.34 and sends a request to Oracle Utilities Customer Care and Billing (CCB).
CCB, however, adds another comma to the amount making it 1,,001.34.
Such a payment will not be accepted by CCB.
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