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After OUCSS SP2 Patch, CC&B Cannot Accept Payments Over 999.99 (Doc ID 2097381.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Utilities Customer Self Service - Version 2.1.0.2 and later
Information in this document applies to any platform.

Symptoms

A customer enters a payment of $1001.34.

Oracle Utilities Customer Self Service (OUCSS) formats this amount to 1,001.34 and sends a request to Oracle Utilities Customer Care and Billing (CCB).

CCB, however, adds another comma to the amount making it 1,,001.34.

Such a payment will not be accepted by CCB.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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