After OUCSS SP2 Patch, CC&B Cannot Accept Payments Over 999.99 (Doc ID 2097381.1)

Last updated on JANUARY 15, 2016

Applies to:

Oracle Utilities Customer Self Service - Version 2.1.0.2 and later
Information in this document applies to any platform.

Symptoms

A customer enters a payment of $1001.34.

OUCSS formats this amount to 1,001.34 and sends a request to CC&B.

CC&B, however, adds another comma to the amount making it 1,,001.34.

Such a payment will not be accepted by CC&B.

Cause

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