My Oracle Support Banner

After OUCSS SP2 Patch, CC&B Cannot Accept Payments Over 999.99 (Doc ID 2097381.1)

Last updated on JANUARY 15, 2016

Applies to:

Oracle Utilities Customer Self Service - Version and later
Information in this document applies to any platform.


A customer enters a payment of $1001.34.

OUCSS formats this amount to 1,001.34 and sends a request to CC&B.

CC&B, however, adds another comma to the amount making it 1,,001.34.

Such a payment will not be accepted by CC&B.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.