ZRG8050E (ZRG8049E): Provider Location Incorrect in ZRG3004F (Doc ID 2098025.1)

Last updated on JANUARY 19, 2016

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.3 and later
Information in this document applies to any platform.

Symptoms

On production: 10.15.1.3 version, Usage

When attempting to run ZRG8050E, version 3 (ZRG8049E) to import a refund claim,
the following error occurs.

ERROR
-----------------------
The provider location for the claim line in ZRG3004F is determined incorrectly.
The provider location is determined on base of the provider code of the provider.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG8050I

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must manually correct each claim line for a correct outcome.

Cause

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