My Oracle Support Banner

Manager Server Error Message Shows OracleSystemUser Does Not Exist (Doc ID 2098712.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


When attempting to start Agile Application Server
the following error occurs.


<Error> <oracle.wsm.resources.policymanager> <WSM-02353> <Unable to get the Action Executor due to " [Security:090304]Authentication Failed: User OracleSystemUser [Security:090300]Identity Assertion Failed: User OracleSystemUser does not exist".>


The issue can be reproduced at will with the following steps:
1. Logon Agile Application Server machine
2. Go to AGILE_HOME/agileDomain/bin/ and execute
3. User will see error is frequently printed in Agile Application Server log


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.