Items on Temporary Price Promotion Displayed With Different Price on 'Item lookup' and 'Sell item' Screen in RPOS (Doc ID 2098720.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (RPOS) , items on price promotion show up with different prices on 'item lookup' and 'sell item' screen.


Steps to Recreate:

1. Import the promotion below to BO database:

2. Click " Item Lookup F3"
3. Enter item number in the Item Search criteria "918"
4. In the retrieved item details, the price is shown as "219.99"
5. Scan item "918" on Sell Item screen, and it shows item price as "239.99"

Changes

 

Cause

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