Accessing ATP Details Form Resulting in ORA-01423 and ORA-01722 Errors (Doc ID 2098848.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Global Order Promising - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, ATP Inquiry (ATP Details form)

While looking at the ATP Details for an item from the Sales Order form, see the following error:

ERROR
-----------------------
ORA-01423: error encountered while checking for extra rows in exact fetch
ORA-01722: invalid number

Details
ORA-01423: error encountered while checking for extra rows in exact fetch
ORA-01722: invalid number
-------------------------
FRM-40735: POST-QUERY trigger raised unhandled exception ORA-01423

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to schedule a sales order line
2. Look at the ATP Details form
3. Error occurs.

Cause

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