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Error: "Event Code AVAA0-XXXX-X" When Opening Multiple Projects After Upgrade to 15.2 (Doc ID 2099096.1)

Last updated on JUNE 07, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Primavera P6 Professional Project Management - Version 15.2.0.0 and later
Primavera P6 Standard Project and Portfolio Management Cloud Service - Version 16.2.13.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When opening multiple projects at once (for example: 11 projects, approximately 26,000+ activities in total), AVAA0 error is returned.

ERROR
-----------------------
Event Code: AVAA0-2574-1
Message:
  Access violation at address 000000000040EF1F in module
  'PM.exe'. Read of address FFFFFFFFD33B9C80

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional
  2. Open multiple projects at once

Cause

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In this Document
Symptoms
Cause
Solution
References


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