While Performing End of the Day Till was not Removed, Still POS Prompts to Insert Till for the Next Business Day (Doc ID 2099124.1)

Last updated on JANUARY 26, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 and later
Information in this document applies to any platform.

Goal

In Point Of Service (POS) application, the End of the Day process had been performed with the option "Not to remove Till from the Register", in the next Business Day if the Till opens from Back Office (BO), the user is prompted to insert the Till or either exits the Sale process. Why?

Steps for the scenario:

1. Login to POS.
2. Prepare to close the store.
a. Reconcile the Till.
b. Close the Till.
c. When prompted , select do not remove the Till from the Register.
3. Close the Register.
4. Close the Store.
5. Now Login to BO application.
6. Open the Store.
7. Open the Register.
8. And then open Till with same id (which was not removed from register previously).
9. Login to POS.
10.Observe that application prompts to insert the Till.

Solution

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