Getting ORA Errors in General Ledger (GL) Cross Reference Screen While Validating GL Accounts (Doc ID 2099268.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.6 and later
Oracle Retail Financial Integration - Version 13.2.6 and later
Information in this document applies to any platform.

Symptoms

In Retail Merchandising System (RMS) which is integrated with Retail Financial Integration (RFI), the below errors are encountered in General Ledger Cross Reference form (glcrossr):

Error (1):


Steps for the navigation:

  1. Log in to RMS and choose Finance > GL Cross Reference option.
  2. In the General Ledger Cross Reference form (glcrossr), enter the GL Cross Reference data.
  3. Click on "Find Account" button. The above errors are thrown.

Cause

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