Service Agreement to Usage Subscription Sync Issue (12.1): "Effective Date Issue"
(Doc ID 2099279.1)
Last updated on MARCH 19, 2021
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 18.104.22.168.0 and later
Oracle Utilities Meter Data Management - Version 22.214.171.124 and later
Information in this document applies to any platform.
With CCB-MDM 12.1, when sync'ing Service Agreements from Oracle Utilities Customer Care and Billing (CCB) to Oracle Utilities Meter Data Management (MDM), MDM will throw an error during sync request transition out of Pending state saying "Effective Date field missing". Review of the sync request message from CCB shows that the Effective Date is being passed successfully to MDM.
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