Gift Card Reload Item Quantity Is Updated in SIM, Thereby Reducing the Stock on Hand (Doc ID 2099367.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

A Gift Card reload in Oracle Retail Point of Service (ORPOS) reduces the stock on hand (SOH) in Retail Store Inventory Management (SIM).


Sample Steps to Reproduce:


Test items in POS and SIM:

00135637 - $200 GC
00104266 - Price Entry GC


Inventory Details looked up in SIM:

100012826 - $200 GC - SOH = 1 , Available qty = 1
00104266   - Price Entry GC - SOH = 1653, avail qty = 1653


POS Client's application.xml:

Cause

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