My Oracle Support Banner

Gift Card Reload Item Quantity Is Updated in SIM, Thereby Reducing the Stock on Hand (Doc ID 2099367.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

A Gift Card (GC) reload in Oracle Retail Point of Service (ORPOS) reduces the stock on hand (SOH) in Retail Store Inventory Management (SIM).


Sample Steps to Reproduce:


Test items in ORPOS and SIM:

Inventory Details  in SIM:

<Item A> (Price Entry GC) -> SOH = 1653, Avilable Quantity = 1653


ORPOS Client's application.xml:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.