Allocations Closing Prior To Completion During Receiving Loss (RL) Adjustment (Doc ID 2099597.1)

Last updated on JANUARY 25, 2016

Applies to:

Oracle Retail Allocation - Version 13.0.7 to 13.0.7 [Release 13.0]
Oracle Retail Merchandising System - Version 13.0.7 to 13.0.7 [Release 13.0]
Oracle Retail Store Inventory Management - Version 13.0.7 to 13.0.7 [Release 13.0]
Information in this document applies to any platform.

Symptoms

Problem Statement

Unexpected symptoms occur when an RL (Receiving Loss) adjustment happens related to allocations in RMS and the Allocation tool.

There is a scenario where the allocation goes to a 'C'losed status before it is fully received, and ultimately, the corresponding Allocation tool record goes from a Closed (4) to a Locked (3) status, which is not correct. It seems that docclose may be closing the allocations too soon in the event of an RL adjustment.

Steps to Recreate

1. Create a PO in RMS to a warehouse location.
2. Allocate the PO
3. Ship and Receive the PO in a warehouse system
4. Ship the allocation completely
5. Partially receive the shipment
6. Note that the SHIPSKU record has the adjust_type populated as 'RL'.
7. Run docclose
8. Note that allocation gets closed
9. Due to triggers on ALLOC_HEADER, the ALC_ALLOC table is updated from '4' to '3'.
10. Next day in SIM, adjust the delivery, 'find' the cartons and receive them.
11. ALLOC_DETAIL qty_received is properly updated. Note that trigger alc_table_ald_aur4 changes ALC_ALLOC back to '3'.

 

 

Cause

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