External Rollup Task Running 1 Day After the Scheduled Day

(Doc ID 2099607.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile Product Governance and Compliance - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Scheduled External Rollup task to run weekly once on every Friday at 18:00 PM (GMT-06:00) Central Time (US/Canada) time but the task is getting triggered on every Saturday 18:00 PM (GMT-06:00) Central Time (US/Canada).

Expected Behavior
Scheduled external rollup batch job to run weekly once on every Friday at 18:00 PM (GMT-06:00) Central Time (US/Canada) time

Steps
The issue can be reproduced at will with the following steps:

  1. Login to Agile Java Client in admin user
  2. admin user Timezone is set to (GMT-06:00) Central Time (US/Canada)
  3. Go to Admin > System Settings > Product Governance & Compliance  > External Rollup > Rollup Scheduling
  4. Schedule the job like the following:

    Start : 18:00 (GMT-06:00) Central Time (US/Canada)
    Recurrence Pattern
    Weekly : check
    Recur Every 1 week(s) on:
    Friday : check

  5. Save
  6. Admin > Server Setting > Task Configuration
    Name : External Rollup Task
    Task Interval : 2
    Task Delay Time : 0
    Task Looback Window : 15
    Task MaxEventNumber : 1
    Task Disabled : No

 

Cause

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