FulfillOrd Web Service Fails With Error When the Message Contains a Non-Inventory Item

(Doc ID 2099635.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Retail Merchandising System - Version 14.0.2 and later
Information in this document applies to any platform.


When a Customer Order contains a non-inventory item, the FulfillOrd Web Service fails with an error stating the that item must be an inventoried item (i.e., INVENTORY_IND = 'Y' in Item Master table).

Example: A customer orders a fan along with installation, which is a non-inventory item.

How can we handle this scenario?


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