Operators Get Error "Viewer:unable To Load Partition xx.yy" When Reloading Maps

(Doc ID 2099973.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.11.0.4 to 1.11.0.4 [Release 1.11]
Oracle Network Management for Utilities - DMS - Version 1.11.0.4 to 1.11.0.4 [Release 1.11]
Information in this document applies to any platform.

Symptoms

A user initiated a model build.

Another operator was viewing a map that the model build was processing.  When the viewer tried to reload the updated partition, the operator got the error message "Viewer:unable to load partition xx.yy", and the refresh failed.

The operator was able to load the maps manually, however, without problems.

Cause

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