Unifier Viewer Markup Save Failure - Unable To Save Markup: Cannot Create Output File

(Doc ID 2100209.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 and later
Primavera Unifier - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to save a markup file, the following error occurs.

ERROR
-----------------------
Unable to save markup: Cannot create output file.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logged in as User
2. Navigated to Project/Shell
3. Opened Drawing
4. Clicked on Attachments
5. Selected Document
6. Selected Markup New
7. Highlighted some texts
8. Clicked the Save icon
9. Named the markup file
10. Tried to Save
11. Received error

Cause

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