Error When Starting Managed Server: " Resolving host <server>.com" Fails (Doc ID 2100650.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Oracle Utilities Network Management System - Version 1.12.0.3 and later
Information in this document applies to any platform.

Goal


You have seen the following error in some of the environments when starting the managed server. What causes it and how to address it?

 

Weblogic version: WebLogic Server 10.3.6.0 Tue Nov 15 08:52:36 PST 20111441050
Testing the following initial reference
NameService=corbaloc:iiop:1.2@appserv.cust.com:17821/NameService
Testing corba name service port
Testing port NamingService
Resolving host: appserv.cust.com
Resolved to appserv.cust.com/192.168.0.1
Testing socket on port 17821 successful.
Attempting to narrow...successful.
Attempting to resolve InterSys_nmsadmin successful.
Testing port InterSys_nmsadmin
Resolving host: appserv-hb.cust.com
10:27:20,655 ERROR Agent:169 - TestGatewayConfig failed
com.splwg.oms.ejb.ConfigException: Could not resolve InterSys_nmsadmin DNS
hostname: appserv-hb.cust.com. Verify that the name is correct
at com.splwg.oms.ejb.TestGatewayConfig.testPort(TestGatewayConfig.java:236)
at com.splwg.oms.ejb.TestGatewayConfig.testCorba(TestGatewayConfig.java:152)
at com.splwg.oms.ejb.TestGatewayConfig.checkCorba(TestGatewayConfig.java:199)

This was failing when trying to resolve host appserv-hb.cust.com.

Solution

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