Renewal Problem @ith Forms That Have Hidden Fields Inside of a Text Area in Docupresentment (IDS) 2.6

(Doc ID 2100700.1)

Last updated on OCTOBER 20, 2017

Applies to:

Oracle Documaker - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

When creating a renewal using data retrieved from archive, a User gets a DSI Timeout error if one of the forms has data in a hidden field inside of a text area. The DSI Timeout error happens after clicking 'Work on Forms' when creating the renewal. If there is no data in the hidden fields inside text areas in the archive record you are pulling, then the error does NOT occur. So it appears to be an issue with loading the data from archive into the new renewal transaction. Based on the logs it looks like IDS is having trouble with the DPRLoadImportFile with the i_DPRAddWIP request.

It is only an issue trying to flood the fields from the previous transaction’s data in archive into the new transaction’s fields that are in a text area.


Cause

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