Suspense Search Screen Doubling Up Some Results And Giving Invalid Results For Some Search Criteria. (Doc ID 2100770.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.1.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 10.1.2.4 version, General

ACTUAL BEHAVIOR
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Results are doubled up on Suspense Search Screen doubling giving invalid results for some search criteria.

EXPECTED BEHAVIOR
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Results from the searches should not be duplicated.

STEPS
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The issue can be reproduced at will with the following steps:
1.login to the application
2. search suspense screen using provided criteria.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot find the correct info they need to work through searches.

Cause

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