Publisher Worker Reports 'NW.Native99: Error In Native Code: 99!Exception: (Code=-2146823146, 'Windows Cannot Print Due To A Problem With The Current Printer Setup')'.

(Doc ID 2101223.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle Insurance Istream - Version 4.2.0 and later
Information in this document applies to any platform.


On : 4.2.0 version, IStream Publisher

When attempting to process a request, the Publisher Worker reports the following error:

'NW.native99: Error in native code: 99!Exception: (Code=-2146823146, "Windows cannot print due to a problem with the current printer setup. Try one or more of the following: * Check the printer by printing a test page from Windows. * Make sure the printer is turned on and online. * Reinstall the printer driver.")

The issue can be reproduced at will with the following steps:
1. Confirm all Publisher services are running.
2. Submit the request.
3. Monitor the behavior.

The issue has the following business impact:
Business unable to perform any PDF rendering with Pub 42 under Windows 2008


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms