Publisher Worker Reports 'NW.Native99: Error In Native Code: 99!Exception: (Code=-2146823146, 'Windows Cannot Print Due To A Problem With The Current Printer Setup')'. (Doc ID 2101223.1)

Last updated on FEBRUARY 01, 2016

Applies to:

Oracle Insurance Istream - Version 4.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 4.2.0 version, IStream Publisher

When attempting to process a request, the Publisher Worker reports the following error:


ERROR
-----------------------
'NW.native99: Error in native code: 99!Exception: (Code=-2146823146, "Windows cannot print due to a problem with the current printer setup. Try one or more of the following: * Check the printer by printing a test page from Windows. * Make sure the printer is turned on and online. * Reinstall the printer driver.")


STEPS
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The issue can be reproduced at will with the following steps:
1. Confirm all Publisher services are running.
2. Submit the request.
3. Monitor the behavior.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Business unable to perform any PDF rendering with Pub 42 under Windows 2008

Cause

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