SMAUTO Process is Left Running Without Secondary Process Due To Batch Lost DB Connection Fixed in MWM/ORS v2.2.0.3.5 (Doc ID 2101577.1)

Last updated on FEBRUARY 03, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.0 to 2.2.0.3.5 [Release 2.2]
Oracle Real-Time Scheduler - Version 2.2.0.3.0 to 2.2.0.3.5 [Release 2.2]
Information in this document applies to any platform.

Symptoms


When a cluster of Schedulers boots, the corresponding (timed) batch processes should start up and each one of them should spawn its child SMAUTO process.
However, we found that in certain cases, the batch process boots, then spawns its SMAUTO, but then the batch fails and SMAUTO remains active. When the same batch process is triggered in another cluster member, it triggers another SMAUTO, which leaves the first one unassociated with any batch process.

Cause

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