My Oracle Support Banner

Is it Possible to Have the Work Queues Hand Out Tasks in Round Robin Vs. Weighted (Doc ID 2101715.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Today the work queue tasks are handed out weighted meaning the person that has the least amount of tasks.

I would like the tasks to be handed out round robin, example; person 1, person 2, person 3, person 4, person 1, person 2, person 3, person 4....

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.