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Is it Possible to Have the Work Queues Hand Out Tasks in Round Robin Vs. Weighted (Doc ID 2101715.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Today the work queue tasks are handed out weighted meaning the person that has the least amount of tasks.

I would like the tasks to be handed out round robin, example; person 1, person 2, person 3, person 4, person 1, person 2, person 3, person 4....

Cause

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