Is it Possible to Have the Work Queues Hand Out Tasks in Round Robin Vs. Weighted
Last updated on JANUARY 02, 2018
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
Today the work queue tasks are handed out weighted meaning the person that has the least amount of tasks.
I would like the tasks to be handed out round robin, example; person 1, person 2, person 3, person 4, person 1, person 2, person 3, person 4....
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms