MetaSolv Solution client (tbs.exe) does NOT open when accessed on a Windows Remote Desktop machine (Doc ID 2102023.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

The MetaSolv Solution client (tbs.exe) does not open on when accessed on a Windows Remote Desktop machine.  The tbs.exe process is listed on the Windows Task Manager Processes tab, but the logon screen never displays for the user to enter their User ID and Password information.

 

Cause

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