SolidWorks 2016 2D Drawings Displaying Blank or Getting an "Unsupported File Format" Message When Viewing in AutoVue (Doc ID 2102195.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Oracle AutoVue 3D Professional Advanced - Version 21.0.0 to 21.0.0 [Release 21.0]
Oracle AutoVue 2D Professional - Version 21.0.0 to 21.0.0 [Release 21.0]
Oracle AutoVue Electro-Mechanical Professional - Version 21.0.0 to 21.0.0 [Release 21.0]
Information in this document applies to any platform.

Symptoms

AutoVue 21.0.0 fails to open SolidWorks 2016 drawing files. AutoVue is able to open parts and assemblies but not drawings. Drawings are displayed either blank or there is a message saying:

"Unsupported File Format"

Steps to reproduce:

  1. Install <Patch:22518352>
  2. Try to open a SolidWorks 2016 drawing using AutoVue.
  3. Notice the display is blank.

Cause

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