Last updated on JULY 14, 2017

Applies to:

Symptoms

C1-BLGEN Error " Bill Period Schedule not defined" for Frequency based recurring billable charges

We are following Frequency based billable charges and not bill period based ,so we do not have any bill periods defined but only 1 dummy bill period as “MTHLY” just for the sake of adding it to contract type to “Use Calendar billing” option so that recurring charges can work.

But somehow Billing is trying to find bill period schedule to bill the billable charges , which is incorrect and causing billing batch to go in Error. It should be using frequency option only.

Our Billable charge setup uses only Frequency and not bill period.

If it really needed bill period, it should not have generated bill from online mode also so it's an issue with C1-BLGEN batch program only.

Is there any configuration change which can resolve this?
 

ERROR
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No effective bill period schedule for bill period MTHLY and cutoff date 2015-01-31.



STEPS
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The issue can be reproduced at will with the following steps:
 1 : Create 1 regular charge and another recurring charge with FREQUENCY = MONTHLY
 2: Verify Calendar billing option is set to “Bill Period” on contract type. This is required for RECURRING charges to work properly (as per product team).
 3: Generate bill from online : Successfully generated.
4: Now Run batch programs to generate bill : C1-BLGEN : ERROR

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot generate bills with the C1-BLGEN batch job.

Cause