Cannot Open Attachement with Error Active Downloads for User is Greater Than Limit of 0 (Doc ID 2102410.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

Some users can't open file

Error: active downloads for user, Userxxx greater than limit of 0

FACTs:

Some users can open files without issue.

File server is up and running.

Changes

 Upgraded from 9.3.2 to 9.3.4

Cause

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