Unable to Upload/Download Attachment File Using Agile SDK Program After Applying File Manager Patch (Doc ID 2102445.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 to 9.3.3.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

After applying 9.3.3.0.30 (9.3.3 HF30), unable to upload/download file using Agile SDK program.
Below error is generated in Agile File Manager:


Error

Jan 28, 2016 11:46:31 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [CheckOutServlet] in context with path [/Filemgr] threw exception [Invalid Security Token] with root cause
javax.servlet.ServletException: Invalid Security Token

 

What is Working

Can upload/download attachment through Web Client


Steps

  1. Stop Agile Application Server and File Manager
  2. Apply below patches to Agile Application Server and File Manager
    <Patch:18334062>-9.3.3.0.15: FIX FOR BUG 18239239
    <Patch:18422108>-9.3.3.0.30: FIX FOR BUG 18123673
  3. Delete Agile Application Server cache folder
    %Agile_Home%\agileDomain\servers\hostname-AgileServer
  4. Delete File Manager cache folder
    %Agile_Home%\FileManager\work\Catalina\localhost\Filemgr
  5. Restart Agile Application Server and File Manager
  6. Run Agile SDK program to upload/download attachment

 

Cause

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