Engine Error: Select GET_MISSING_ENG_COLS(1, 'DATA',NULL) From Dual (Doc ID 2102522.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.2 version, Engine

When attempting to run demantra batch engine
the following error occurs.

ERROR
-----------------------
07:27:33:361 ERROR DB_Command::Execute threw an exception:
07:27:33:361 ERROR select GET_MISSING_ENG_COLS(1, 'DATA',NULL) from dual
07:27:33:361 ERROR - ErrorDescription: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "DEMANTRA.GET_MISSING_ENG_COLS", line 481
ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Engine Administrator.
2. Run engine in batch mode.
3. It fails.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate the new monthly forecast in the clone environment.

Cause

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