Unable to Load Archive File ARC\APPIDX.DBF when Typing a Policy in PPS (Doc ID 2102698.1)

Last updated on FEBRUARY 07, 2016

Applies to:

Oracle Documaker Desktop - Version 11.3 to 12.3
Information in this document applies to any platform.

Symptoms

When attempting to create a policy in the PPS software, the error "Unable to load archive file ARC\APPIDX.DBF"  occurs.
Due to this issue, users cannot create policies

Cause

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