P6 Team Member Web Page Freezes When Selecting Related Tasks (Doc ID 2102852.1)

Last updated on FEBRUARY 08, 2016

Applies to:

Primavera P6 Team Member - Version 8.3.8.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.8.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.7.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Team Member web page freezes after select Related Tasks.

EXPECTED BEHAVIOR
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Team Member web page should load successfully after select Related Tasks.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login P6 Team Member
2. Select one task, then click the Related Tasks
3. Team Member freezes.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select Related Tasks.

Cause

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