ZRG3012S/ZRG3009S Performance Issues (Doc ID 2103004.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.4 and later
Information in this document applies to any platform.

Symptoms

On production: 10.15.1.4 version, Performance

ACTUAL BEHAVIOR
---------------
Scripts ZRG3009S en ZRG3012S keep running longer every day. Performance seems to worsen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG3009S or ZRG3012S

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rely on the performance.

Cause

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