FIN2105S: garnishment member changes the basic product within the same brand: deregistered (Doc ID 2103121.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.15.1.2 and later
Information in this document applies to any platform.

Symptoms

Description:
When a garnishment member changes the basic product within the same brand) a message is created for ZINL regarding deregistering. This applies for about 27 members.

ENVIRONMENT

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Production

ERROR
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When a garnishment member changes the basic product within the same brand) a message is created for ZINL regarding deregistering.

EXPECTED BEHAVIOR
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The member is not really deregistered.

STEPS
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Please refer to file 657128_Schermvoorbeelden.docx.

BUSINESS IMPACT
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The issue has the following business impact:
For each member VGX has no compensation for the period of 6 months

Cause

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