P6 Professional Layout Name Shows Chinese Words as Garbled Characters (Doc ID 2103358.1)

Last updated on JUNE 28, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.2.0 and later
Primavera P6 Professional Project Management - Version 15.2.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Save the current layout to a new layout with a Chinese name. Close P6, login again, and you will find that the layout name shows garbled characters.

EXPECTED BEHAVIOR
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The layout name should show correct layout name.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Save the current layout to a new layout with Chinese name.
2. Close P6.
3. Login to P6 again.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view correct Chinese layout name.

Cause

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