RP UI SHOWS CURRENT COMPATIBILITY SETTING MESSAGE ON INTERNET EXPLORER 11 (Doc ID 2103992.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Rapid Planning - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : Rapid Planning 12.2.4.1 version, Graphical UI Layer

Using Internet Explorer 11, when log in to the RP UI get message:

Current compatibility setting is not supported.

They can check it and it goes away the first time but it is irritating to the business to keep doing that.

When changed the compatibility settings, no longer get that error but the RP UI is hung up - cannot navigate around the RP UI or run plans.

The issue is similar to Bug 21871707 which says the fix is in ADF 11.1.1.9

Client is implementing ASCP 12.2.4.1 They stated they cannot upgrade ADF as the ASCP installation documentation has mentioned the following:

"1. Ensure that WebLogic 11gR1 (WebLogic Server 10.3.6 with ADF 11.1.1.6.0 libraries) is installed."

They are on ADF version is 11.1.1.6.

 

Cause

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