Could Not Apply Event Adjustment on Cycle Forward Monthly Events That Have Only Discount Balance Impact (Doc ID 2104000.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 15-Sep-2017.

Symptoms

On :  7.4.0.14.0 version, Accounts Receivable (AR)

The user attempted but failed to zero out the value of Cycle Forward Monthly event which only has Discount Balance Impact.

ERROR
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"Nothing to impact"

STEPS
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1. Create an account, purchase product, purchase discount (make sure product is purchased before discount)
2. Execute PCM_OP_AR_EVENT_ADJUSTMENT on Cycle Forward Event which only has Discount Balance Impact to zero out its value

Changes

 

Cause

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