Create Control Errors - GrccControlService:818 Error During Create Control (Doc ID 2104015.1)

Last updated on FEBRUARY 16, 2016

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5.900 version, Application Access Contr. Gov.

AACG is used to report segregation of duties(SOD) in the business applications. When attempting to create a control using an existing model, the error reported below occurs.


ERROR
-----------------------
2016-01-20 14:16:16,661 DEBUG [el.Default (self-tuning)'] ModelUtil:874 Mapping Similar Entitlement in target DB: Approve Invoices - R12(1)
2016-01-20 14:16:16,663 ERROR [el.Default (self-tuning)'] GrccControlDaoSpr:3815 []
2016-01-20 14:16:16,670 ERROR [el.Default (self-tuning)'] GrccControlService:818 Error during create Control: []
oracle.apps.grc.dataservices.exception.DataServiceException: []
at oracle.apps.grc.dataservices.dao.impl.spring.control.GrccControlDaoSpr.processControlBaseModel(GrccControlDaoSpr.java:3816)
at oracle.apps.grc.dataservices.dao.impl.spring.control.GrccControlDaoSpr.createGrccControlBatch(GrccControlDaoSpr.java:593)
at oracle.apps.grc.dataaccessfacade.impl.control.GrccControlService.createControls(GrccControlService.java:809)
at oracle.apps.grc.dataaccessfacade.impl.control.GrccControlService.save(GrccControlService.java:408)
at oracle.apps.grc.ui.controls.model.ControlsServiceDC.createControlsFromModels(ControlsServiceDC.java:714)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to the manage Controls Page and create a new control
2. Select an existing model
3. Enter the required details and submit
4. The control is not created and the above-mentioned error is reported in the grc log

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed to create new controls.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms