While Performing a Post Void Transaction, if Application Times Out on Cash Drawer Offline Screen, the Transaction Goes Missing from the DB
(Doc ID 2104680.1)
Last updated on JUNE 03, 2018
Applies to:Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.
In Oracle Retail Point of Service (ORPOS), while performing a post void of a transaction, if the application times out on cash drawer offline screen, then that transaction goes missing from the database (DB).
Steps to Reproduce:
Pre-requisite: Cash drawer should be offline before performing the post void transaction.
- Complete a sale transaction.
- Perform post void of above transaction.
- Verify that Cash Drawer Offline prompt appears.
- Let the system time out on this prompt.
- Verify that transaction gets missed in DB.
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