HQ Manager Is Unable To Update the Value of 'HQ Reported' to Zero in Over/Short Total Screen
(Doc ID 2105057.1)
Last updated on MARCH 09, 2019
Applies to:Oracle Retail Sales Audit - Version 13.2.5 and later
Information in this document applies to any platform.
The Headquarters (HQ) Manager user is unable to set the value of 'HQ Reported' to 0 in over/short screen.
Steps to Reproduce:
- Go to Store day summary screen and click on option 'Over short totals'.
- In Accounted For grid, take any POS declared total and try to update the value to zero.
- Click OK button.
- System shows no popup message (like 're-totaling required'), and there is no entry in SA_HQ_VALUE table.
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