GRC: User Provisioning Job Not Populating On Manage Jobs Page (Doc ID 2105138.1)

Last updated on AUGUST 26, 2016

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5 version, Other Issues not covered by existing components

ACTUAL BEHAVIOR
---------------
For an EBS User user provisioning has been initiated successfully. But in GRC the same is not submitted. There is no 'USER_PROVISIONING' job submitted after the EBS user provisioning initialization.

EXPECTED BEHAVIOR
-----------------------
For an EBS User user provisioning has been initiated successfully. There should be 'USER_PROVISIONING' job submitted after the EBS user provisioning initialization.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an EBS user and assign responsibility.
2. Go to Actions > Activate Responsibilities.
3. Remove End Date.
4. Click 'Initiate Conflict Analysis' button.
5. After the message 'Conflict Analysis Submitted Successfully' Check the GRC application for user provisioning job.
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot provision an EBS user.

Cause

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