Summary Reports Incorrectly Populate Counted Amount for Cash When Count Parameter Is Set to 2 (Doc ID 2105160.1)

Last updated on FEBRUARY 11, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) 14.0.1, when the count parameter is set to 2, the summary report populates counted value in case of cash detail amount instead of using the actual values fetched.


Steps to Reproduce:

  Setup/Pre-Requisites:

  1. AS_WS.CD_CL_TL_CNT (CountTillAtCloseCode), CD_OPN_FLT_CNT (CountFloatAtOpenCode), CD_CL_FLT_CNT (CountFloatAtCloseCode) must be set to 2 for the register
  2. AS_WS.FL_RCNL_TL = 1
  3. Blind Close set to No

  Steps:

  1. Log in into ORPOS.
  2. Add an item.
  3. Click tender and complete the transaction with two tender types (travelers check and cash).
  4. Close receipt.
  5. Reconcile and close the till.
  6. Close the register.
  7. Print summary report.
  8. Report shows incorrect amount of 'Counted' for cash under Tender Summary and amount.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms