'Could Not Retrieve List Of Languages From Server' Error Logging into OFSAA

(Doc ID 2106332.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA) Infrastructure, when you try to log into the OFSAA web site, the following error appears:

Could not retrieve list of languages from Server.
Please contact the system administrator.

Example:

You may also see an error like the following in the web server nohup.out log file:

<Feb 15, 2016 12:01:23 PM EST> <Error> <HTTP> <BEA-101019> <[ServletContext@738246933[app:ofsaa73 module:ofsaa73 path:/ofsaa73 spec-version:2.5]] Servlet failed with IOException
java.io.IOException: Stream already closed

This error prevents users from accessing OFSAA.

Cause

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