Endeca Reporting in Work Bench Showing 0 Counts for ATG-Endeca integrated application (Doc ID 2106520.1)

Last updated on AUGUST 27, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.1 version,


In ATG-Endeca integration, even after configuring logServerHost and logServerPort correctly, all the report in Endeca work bench is showing 0 count. All the configurations are as per the Endeca logging and reporting guide.

Search is getting performed from the ATG commerce application (frontend). But these searches are not getting logged in "logserver_output" folder. Hence there are no logs available to generate any Endeca report in workbench.
 

Cause

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