'Please wait....while your request is processed' Message Keeps Running When Executing the 'Rollup in Excel' Out of the Box Process Extension (PX) in Agile 9.3.4 (Doc ID 2106686.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile Product Governance and Compliance - Version 9.3.4.0 and later
Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.4.0 version, Rollup (PGC)

ACTUAL BEHAVIOR
---------------
Rollup From Excel PX does not complete

EXPECTED BEHAVIOR
-----------------------
Rollup From Excel PX should open Excel with details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Log into a generic 9.3.4 instance
2. Internet Explorer used is 11
3. Create a Part and Specification
4. Enable the PX 'Rollup from Excel' to run from Actions menu of Parts Class
5. Run Part || Actions || Rollup from Excel
6. Option pops up to install Agile ActiveX
7. Click Yes to install
8. No further action happens
9. Page remains stuck at "Please wait ........... while your request is processed"



Cause

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