OSM Sending Two Order Milestone Events When Order Is Getting Cancelled (Doc ID 2107185.1)

Last updated on FEBRUARY 29, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When an order get cancelled, it sends a notification using Order Milestone Order events. The problem is it is sending two cancellation responses to the upstream system.

Cause

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