My Oracle Support Banner

PIN_ERR_STORAGE Errors In CUST COMMIT And CUST MODIFY CUSTOMER Opcodes (Doc ID 2107347.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.13.0 version, DM

Sometimes  PCM_OP_SEARCH opcode is writing single select query on different schemas as below.  Due to this, there are errors in dm_oracle, and most of the orders getting failed in cust commit and cust modify customer opcodes.

NOTE: This issue happens when distribution of account creation on the schemas is set with same priority.

ERROR
-----------------------
dm pinlog snippet with error and the sql query :


STEPS
-----------------------
The issue can be reproduced at will with Scenario of bulk account creation.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.