When using Compare In AutoVue Find that Message 'Please Select Two Files Which Can Be Viewed With AutoVue' is Displayed
Last updated on JUNE 13, 2017
Applies to:Oracle Agile Engineering Data Management - Version 184.108.40.206 and later
Information in this document applies to any platform.
Having a document with 2 files of the same type and selecting both of them and calling the Compare function in AutoVue while having a duplicate entry for the same filetype, mode and OS under Manager->External Applications, will result in AutoVue not opening with the following message: "Please select two files which can be viewed with AutoVue !"
The two files should still be opened in AutoVue disregarding the duplicate entry (filetype-OS).
What is working:
Removing the duplicate will restore proper functionality.
The issue can be reproduced at will with the following steps:
- Open JC and create a new 3d document
- Attach 2 bmp (or doc) files to the previously created document
- Go to Manager->External Applications and add a new entry for bmp or doc files on mode V having the same OS as the existing one. It is mandatory to have the AutoVue in the "Command" column.
- Go to the previously created document mask and select the 2 files of the same filetype. Right click and click on Compare in AutoVue
- Find message: "Please select two files which can be viewed with AutoVue !" displayed in the message panel and AutoVue viewer not starting up.
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