Last updated on FEBRUARY 18, 2016
Applies to:Oracle Utilities Mobile Workforce Management - Version 220.127.116.11.3 and later
Information in this document applies to any platform.
On : 18.104.22.168.3 version, Common Dispatcher Interface
MWM - Multiple Days Displaying on Scheduling Gantt
When a dispatcher logs onto a shift and selects a start date and a date range of 1, the shifts for the day requested and the day after are displayed.
Steps to reproduce:
1) Log on to the application
2) Navigate to CDI (this is set as the home page)
3) Click the Logon button
4) Ensure date is set for today
5) Ensure date range is set to 1
6) Click Save
7) The multiple days appear on the Scheduling Gantt
All dispatchers will see shifts that are not in the scope of their shift. With dispatchers overseeing numerous crews, it is likely that they miss important information/transactions.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms