Multiple Days Displaying On Scheduling Gantt With A Date Range Of 1 in v2.2.0.3 (Doc ID 2107570.1)

Last updated on FEBRUARY 18, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.3 and later
Information in this document applies to any platform.

Symptoms

On : 2.2.0.3.3 version, Common Dispatcher Interface

MWM - Multiple Days Displaying on Scheduling Gantt

When a dispatcher logs onto a shift and selects a start date and a date range of 1, the shifts for the day requested and the day after are displayed.

Steps to reproduce:

1) Log on to the application
2) Navigate to CDI (this is set as the home page)
3) Click the Logon button
4) Ensure date is set for today
5) Ensure date range is set to 1
6) Click Save
7) The multiple days appear on the Scheduling Gantt

Business Impact
All dispatchers will see shifts that are not in the scope of their shift. With dispatchers overseeing numerous crews, it is likely that they miss important information/transactions.

Cause

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