RTV With Multi-Byte Characters in Return Authorization Number Fails to Upload in ReIM (Doc ID 2107927.1)

Last updated on FEBRUARY 22, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.2.7 and later
Information in this document applies to any platform.

Symptoms

When the Return Authorization Number for a Return To Vendor (RTV) contains multi-byte characters (say, Thai characters), the EDI file generated by the edidlinv batch fails to upload to Retail Invoice Matching (ReIM).  An error similar to the following appears:


Steps to Reproduce:

1. Create an RTV with Return Authorization Number having multi-byte characters (e.g., Thai).
2. Ship the RTV.
3. Notice that invoice is generated in INVC_* tables.
4. Run edidlinv batch which generates EDI file.
5. Run reimediinvupload using the above EDI file and notice the error above.

Cause

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