AddMultiPageBitmap Rule on Z/OS is not Working on any Documaker Release from 11.4 Through 12.4 (Doc ID 2107959.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Documaker - Version 11.4 and later
Information in this document applies to any platform.
Documaker Server
***Checked for currency on 08-07-2017***

Symptoms

On Documaker Server the AddMultiPageBitmap rule on z/OS is not working on any release from 11.4 through 12.4 when attempting to pull in a PDF.

Error message:
DM12041: Error : FAP library error: Transaction:<>, area:
  code1:, code2:
  message:.
DM20316: Error in AddMultiPageTIFF: An error occurred while attempting to load or include images from the TIFF <DD:PDFINP(PDF)>.


ERROR
-----------------------
GENDATA return code 8




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms