Pricelist Assignment Approval Id Get Displayed On Other (Custom/Base) UI (Doc ID 2108010.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.3 and later
Information in this document applies to any platform.

Symptoms

On RMB 2.3.0.2 version, ENV - Environment:

Pricelist Assignment Approval Id Get Displayed on other (Custom/Base) UI

ACTUAL BEHAVIOR
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In 'Price List Assignment (Account) screen, if the user does not 'acknowledge' the pop up showing a message that "Approval transaction created with Id nnnnnnnnnnnnnnn", then this same message shows up in other UI screens. The example was shown against Manage Exchange Rate & Customer Account Maintenance UI. It displays the same message (as shown in the Pop Up box) on the other Custom/Base UI screens.

EXPECTED BEHAVIOR
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This message should not show up in other UI screens. This should be working even when the pop up message is not acknowledged.

STEPS
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The issue can be reproduced at will with the following steps:
1. Assign Pricelist to the customer/Account
2. Approval Transaction Id has been generated successfully and a pop up message shows up for this
3. Don’t acknowledge or close popup box and minimize it
4. Navigate to the other UI’s like customer UI/Manage Exchange rate etc
5. Notice that the same message in the pop up box for approval id get displayed on the these UIs and it is not correct behavior.
Note that this is occurs when the user does not click on the OK button for the popup message (or close it)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, it can create impacts on daily operation of business as user might decide based on incorrect information displayed on the screen.

Cause

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